Frequently Asked Questions

Photo plaque images - how do I send them to you?

The photograph you choose should be clear and preferably of a high print quality. We can remove backgrounds and other people from the photo if necessary. Try to choose a photo which is not blurred or damaged in any way.

Consider whether the photo would best suit a landscape (horizontal) or portrait (vertical) photo plaque. In some cases your choice is restricted by the size/shape of your stone and the quantity of inscription text, if you are unsure please contact our staff and they will advise you.

For more detailed information about the format and size of photos try these links

How much is the cemetery fee?

Cemetery or Crematoria fees are not a standard price but if you tell us the grave location details we will be able to find out for you. Alternatively the cemetery would be able to give you the information directly if you prefer to call them yourself.

Once you have placed an order, the process of obtaining a permit is carried out by us on your behalf and is generally straightforward.

Can we place an order by email?

Most of the order process can be carried out over the phone or by email. However, we do need the grave owners signature on the order form so we post these to your address with a pre-paid envelope for you to return the signed documents to us.