Most of the order process can be carried out over the phone or by email. However, we do need the grave owners signature on the order form so we post these to your address with a pre-paid envelope for you to return the signed documents to us.
Most of our memorials will be able to fit a photo plaque but this very much depends on two things: 1) the size of memorial you have chosen and 2) the quantity of inscription text you wish to add. We will be able to advise on this before you place your order and if necessary show you a mock-up to confirm the fit. As a guide, the standard photo plaque is an 10cm x 8cm oval.
Most of our memorial designs can be manufactured in a different colour/material to the one shown. See our Materials & Finishes page for more information on what is available. There may be some restrictions placed on your choice of material by the cemetery or churchyard. We will be able to advise you about that once you tell us where your loved one is to be interred. The price for memorials made from non-standard material will vary from the ones shown on our website so please contact us for a quote.