Home Visit Service
Our home visit service is completely free of charge and obligation.
One of our knowledgeable staff will visit you in the comfort and privacy of your home to help you to choose a design, decide on an appropriate wording and answer any other questions you may have.
Any administration or correspondence with local authorities, cemeteries or church authorities is dealt with by Memorials of Distinction on your behalf – you will not have to worry about this aspect of the process either.
We will give you a detailed quote on the day and if you decide to go ahead you can pay a deposit to secure your order. If you would like more time to consider your decision then we will leave you with all the information you need. We will only contact you once to follow up so there is no need to worry about pushy sales calls or emails.
To arrange a home visit please Contact Us by phone or email. Alternatively you can fill out our Brochure Request form to receive more information by post.
Coronavirus Note: If you are comfortable doing so, we request that both you and our rep wear a mask. We also ask that the number of customers present at the meeting is kept to a minimum.
Frequently Asked Questions
Coronavirus Update
Open for Business
Our dedicated staff are here to answer your calls and emails, orders are being processed and memorials installed as usual.
Showrooms
Our main showroom in Dunstable is open by appointment only. We cannot receive walk-in customers at this time so please do not turn up without calling us for an appointment first.
We can only allow one family group at a time in the showroom (max 4 people). Hand sanitiser will be made available to customers and masks can be worn on request.
Our London showroom will remain closed for the time being.
Home Visit Service
This service has now been resumed. Please call for an appointment if you would like someone to visit you at home to discuss your memorial requirements.
Can I design my own Memorial Stone?
If the particular shape or style of memorial you would like is not in our standard collection, we will be happy to work with you to create something bespoke. Whether it is just swapping one type of vase or grave statue for another or creating a whole new design, we have the expertise to guide you through it. Call or email us to discuss in more detail or use our Live Chat feature on the bottom right of your screen.
When can a memorial be erected on a grave?
The ground requires time to settle after a burial so it is important to wait before installing your memorial. A headstone can usually be erected on a grave six months after the last burial has taken place but a period of 1 year is most common. If cremated remains are interred in a grave, a headstone may be fixed after 3-6 months, as the ground requires less settling time but this can vary. If you tell us which cemetery/crematorium your memorial will be installed in, we can find out the specific rules for you and advise accordingly.
TESTIMONIALS
I would like to thank you for the efficient and friendly way in which you have dealt with the order. I have been to the cemetery and the memorial looks absolutely beautiful. If my family are looking down, they would be very proud of my legacy to them. Thank you once again for all your help.
M J Beczkowicz Extract of a letter sent by post: 05/09/2020
I went to see Mum’s memorial, wow oh wow, what an incredible job, it is beautiful, just like my precious Mum. I broke down in tears as it was so amazing, the attention to detail is 100% first class. In this day and age it is hard to find companies in any trade, who have compassion and cares about the end product for their customer. This company certainly does. Natalie who visited me at home, and guided me through the whole process from start to finish is a pure credit to your company.
Karen M. Google Review: 14/07/2020
What a lovely service they provide. Friendly staff on the phone and the stone was perfect. Thank you so much.
I cannot recommend them enough.
Josephine P. Google Review: 05/11/2020
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