Home Visit Service

Coronavirus Update

Open for Business
Our dedicated staff are here to answer your calls and emails, orders are being processed and we are able to fix memorials in most cemeteries.

Showrooms
According to government guidance, enquiries should be dealt with by phone or email where possible. If not, our Dunstable and London showrooms are open to visitors by appointment only. We will allow one family group at a time in the showroom (max 3 people per group, from one household).

Appropriate PPE will be worn, social distancing observed and hand sanitiser will be made available to customers.

Home Visit Service
For your safety and ours, the Home Visit Service will only be available where the government tier system allows it. We ask for your understanding if appointments need to be rearranged or cancelled due to Coronavirus restrictions.

Where government guidelines allow home visits, our Rep will wear a mask and we ask that you also do so. Where possible, consultations should take place outdoors, ie in the garden. Where this is not an option, we ask that seating is arranged in a way that social distancing can be observed. We also ask that the number of customers present at the meeting is kept to a minimum.

Can I design my own Memorial Stone?

If the particular shape or style of memorial you would like is not in our standard collection, we will be happy to work with you to create something bespoke.  Whether it is just swapping one type of vase or statue for another or creating a whole new design, we have the expertise to guide you through it. Call or email us to discuss in more detail or use our Live Chat feature on the bottom right of your screen.

When can a memorial be erected on a grave?

The ground requires time to settle after a burial so it is important to wait before installing your memorial. A headstone can usually be erected on a grave six months after the last burial has taken place but a period of 1 year is most common.  If cremated remains are interred in a grave, a headstone may be fixed after 3-6 months, as the ground requires less settling time but this can vary. If you tell us which cemetery/crematorium your memorial will be installed in, we can find out the specific rules for you and advise accordingly.