Home Visit Service
Our home visit service is completely free of charge and obligation.
One of our knowledgeable staff will visit you in the comfort and privacy of your home to help you to choose a design, decide on an appropriate wording and answer any other questions you may have.
Any administration or correspondence with local authorities, cemeteries or church authorities is dealt with by Memorials of Distinction on your behalf – you will not have to worry about this aspect of the process either.
We will give you a detailed quote on the day and if you decide to go ahead you can pay a deposit to secure your order. If you would like more time to consider your decision then we will leave you with all the information you need. We will only contact you once to follow up so there is no need to worry about pushy sales calls or emails.
To arrange a home visit please Contact Us by phone or email. Alternatively you can fill out our Brochure Request form to receive more information by post.
Coronavirus Note: If you are comfortable doing so, we request that both you and our rep wear a mask. We also ask that the number of customers present at the meeting is kept to a minimum.
Frequently Asked Questions
Coronavirus Update
Open for Business
Our dedicated staff are here to answer your calls and emails, orders are being processed and memorials installed as usual.
Showrooms
Our main showroom in Dunstable is open by appointment only. We cannot receive walk-in customers at this time so please do not turn up without calling us for an appointment first.
We can only allow one family group at a time in the showroom (max 4 people). Hand sanitiser will be made available to customers and masks can be worn on request.
Our London showroom will remain closed for the time being.
Home Visit Service
This service has now been resumed. Please call for an appointment if you would like someone to visit you at home to discuss your memorial requirements.
Can I design my own Memorial Stone?
If the particular shape or style of memorial you would like is not in our standard collection, we will be happy to work with you to create something bespoke. Whether it is just swapping one type of vase or statue for another or creating a whole new design, we have the expertise to guide you through it. Call or email us to discuss in more detail or use our Live Chat feature on the bottom right of your screen.
When can a memorial be erected on a grave?
The ground requires time to settle after a burial so it is important to wait before installing your memorial. A headstone can usually be erected on a grave six months after the last burial has taken place but a period of 1 year is most common. If cremated remains are interred in a grave, a headstone may be fixed after 3-6 months, as the ground requires less settling time but this can vary. If you tell us which cemetery/crematorium your memorial will be installed in, we can find out the specific rules for you and advise accordingly.
TESTIMONIALS
This is to say thank you to the whole team, from the staff answering the phone (was surprised how knowledgeable, efficient and helpful they were and I called more than once) to person responsible for design and layout (thank you so very much! Thank you for allowing me to make changes and let me see different options before making a final call. Seeing a final design on a finished product made my heart sing) and finally the craftsman who not only created a beautiful memorial that is just perfect but also took such care and precision in fixing it.
Thank you all very much!
Kinga K. Sent by email: 28/02/2021
I can’t thank Memorials of Distinction enough for producing such a beautiful headstone. It was everything and more, that I had asked for. Everyone in the family was very happy and impressed. So thank you again for that miracle.
Lesley, you personally were so kind and understanding throughout the whole process, I’m convinced you may have wings.
Helen D. Sent by email: 11/06/2019
I was recommended to Memorial of Distinction by my late wife’s niece and throughout a very sensitive time in my life I found them to be exceptional. They were sensitive to my needs and kept me informed at all times, the workmanship was outstanding, and the attention to detail was second to none. An outstanding company to deal with, when you have to do something you really don’t want to do.
Aitch1952 Sent by email: 01/07/2020
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