In this section you will find information about the ordering process, timescales, lettering and verses, the different types of materials we use and much more. Click a link below to delve a little deeper…
Most of the order process can be carried out over the phone or by email. However, we do need the grave owners signature on the order form so we post these to your address with a pre-paid envelope for you to return the signed documents to us.
Open for Business
Our dedicated staff are here to answer your calls and emails, orders are being processed and memorials installed as usual.
Our main showroom in Dunstable is open by appointment only. We cannot receive walk-in customers at this time so please do not turn up without calling us for an appointment first.
We can only allow one family group at a time in the showroom (max 4 people). Hand sanitiser will be made available to customers and masks can be worn on request.
Our London showroom will remain closed for the time being.
Home Visit Service
This service has now been resumed. Please call for an appointment if you would like someone to visit you at home to discuss your memorial requirements.
If the particular shape or style of memorial you would like is not in our standard collection, we will be happy to work with you to create something bespoke. Whether it is just swapping one type of vase or grave statue for another or creating a whole new design, we have the expertise to guide you through it. Call or email us to discuss in more detail or use our Live Chat feature on the bottom right of your screen.
I was really pleased with my husband’s memorial.. all of the staff (especially Natalie and Sim) were extremely helpful and kind during a very tough time. Thank you so much!
Alanna W. Google Review: 13/03/2021
I would like to thank you for the efficient and friendly way in which you have dealt with the order. I have been to the cemetery and the memorial looks absolutely beautiful. If my family are looking down, they would be very proud of my legacy to them. Thank you once again for all your help.
M J Beczkowicz Extract of a letter sent by post: 05/09/2020
My memorial was delivered and fixed into place last week and having witnessed it in person it is amazing, everything myself and the family wished for and more. Even during a global pandemic it was delivered promptly without any unnecessary delays. Would highly recommend.
Josh R. Google Review: 09/02/2021
Factory & Showroom (Head Office)
The Memorial Works
Southfields Road Dunstable LU6 3EP