Our experienced advisors can guide you through every step of the process, from choosing a memorial, to gaining permission from the cemetery or crematorium and deciding on an inscription.
Step 1: Speak with one of our advisors about your chosen design and inscription text. If you are unsure then we can help you through the decision process either over the phone, by email or by arranging a home visit. Some cemeteries and churchyards have restrictions on the size and materials they will allow so we will be able to check this before going any further.
Step 2: When you are completely happy with your choice of memorial and inscription we will confirm the price and ask for a 20% deposit. This is payable by debit or credit card, bank transfer or personal cheque if preferred.
Step 3: We will then go ahead and begin the process of manufacturing, lettering and fixing of your memorial stone (subject to permit approval by the cemetery/crematorium). If you have chosen to order a photo plaque then we will ask you to send a good quality photo to us by email or post. See our FAQ section for more detailed information about this.
First Instalment: 20% Deposit when you place an order (as mentioned above).
Second Instalment: 75% of balance plus burial ground fee.
The burial ground fee is only payable once we receive an approved permit from the cemetery or church authority. Obtaining a permit takes on average 2-3 weeks from your first instalment.
Final Payment: The remaining balance is payable on completion. In other words you only pay this portion once your memorial has been fixed in the cemetery (or exported in some cases).
A headstone can usually be erected on a grave six months after the last interment has taken place, as the ground requires time to settle. If cremated remains are interred in a grave, a headstone may be fixed immediately, as the ground requires no settling period.
We estimate that orders for our standard designs will take approximately 4 months to manufacture & deliver.
This estimate begins from the date we have received both the cemetery or church permit and your second instalment rather than from the date you place your order. The process of obtaining a permit is carried out by us on your behalf and is generally straightforward. If you are having a more unusual style or size of memorial it can take longer to clarify the details with the cemetery and obtain permission which will affect the final delivery/fixing date.
We always endeavour to complete your order as quickly as possible but there are some factors over which have no control, such as shipping and council response times. This means that some orders will take less than 4 months but others may take more. We will always keep you informed about the progress of your order.
If your order is for a non-standard memorial, it is very likely that the manufacturing & delivery time will be greater than 4 months.
The photograph you choose should be clear and preferably of a high print quality. We can remove backgrounds and other people from the photo if necessary. Try to choose a photo which is not blurred or damaged in any way.
Consider whether the photo would best suit a landscape (horizontal) or portrait (vertical) photo plaque. In some cases your choice is restricted by the size/shape of your stone and the quantity of inscription text, if you are unsure please contact our staff and they will advise you.
For more detailed information about the format and size of photos try these links
You are welcome to drop by and see us if you happen to be in the area but we prefer customers to make an appointment if possible. That way we can make sure there is a member of staff available to help you for as long as you need.
Yes, if you wanted to fill the kerbs with soil and plants or buy your own chippings, we can leave this area empty.
What a great company to deal with, very professional and helpful, they have just refurbished my parents headstone for me, very pleased with the result and I would recommend this Company to anyone looking for a friendly and helpful service.
This was a renovation at Woodwells Cemetery, Hemel Hempstead, Herts.
Graham L Google Review: 06/05/2021
I could not be more grateful for the team at Memorials of Distinction for all they have done for my family and I. Despite having to work through such a horrible time, they still managed to make a difficult process easier. I am particularly pleasure with the response times and our agents genuine kindness and patience when responding to my many emails! The headstone is absolutely beautiful and collectively I truly believe we have done Mum proud. So I thank you again Memorials of Distinction for providing such a beautiful memorial.
Aisha R. Google Review: 25/08/2020
Good evening. I found Harvey’s headstone on Friday morning. I cried so many tears. But the headstone is absolutely amazing. I’m blown away by the details of the stars.
It’s an absolutely outstanding tribute to my beautiful boy. Well done to those who made it. Many thanks.
Louise T. Sent by email: 17/06/2019
Factory & Showroom (Head Office)
The Memorial Works
Southfields Road Dunstable LU6 3EP