Trade Enquiries

When can a memorial be erected on a grave?

The ground requires time to settle after a burial so it is important to wait before installing your memorial. A headstone can usually be erected on a grave six months after the last burial has taken place but a period of 1 year is most common.  If cremated remains are interred in a grave, a headstone may be fixed after 3-6 months, as the ground requires less settling time but this can vary. If you tell us which cemetery/crematorium your memorial will be installed in, we can find out the specific rules for you and advise accordingly.

How do I send you photo plaque images?

The photograph you choose should be clear and preferably of a high print quality. We can remove backgrounds and other people from the photo if necessary. Try to choose a photo which is not blurred or damaged in any way.

Consider whether the photo would best suit a landscape (horizontal) or portrait (vertical) photo plaque. In some cases your choice is restricted by the size/shape of your stone and the quantity of inscription text, if you are unsure please contact our staff and they will advise you.

For more detailed information about the format and size of photos, see our downloadable guide.

Can I pay by instalments?

Our standard terms for payment are as follows:

First Installment
20% Deposit when memorial ordered as above.

Second Installment
75% of balance plus burial ground fee payable when permit received from cemetery or church authority. Obtaining permit takes on average 2-3 weeks from first installment.

Final Installment
Final balance payable on completion (ie. when memorial is in place, approximately 12 weeks after receipt of second installment).