Frequently Asked Questions

Can we place an order by email?

Most of the order process can be carried out over the phone or by email. However, we do need the grave owners signature on the order form so we post these to your address with a pre-paid envelope for you to return the signed documents to us.

What colours are available?

You can order our designs in many different materials, the most popular being Black or Grey Granite. Some Cemeteries and Graveyards have restrictions on which materials can be used, this is something we would clarify before you place an order. Please see our Materials & Finishes page for colour swatches and more details.

Photo plaque images - how do I send them to you?

The photograph you choose should be clear and preferably of a high print quality. We can remove backgrounds and other people from the photo if necessary. Try to choose a photo which is not blurred or damaged in any way.

Consider whether the photo would best suit a landscape (horizontal) or portrait (vertical) photo plaque. In some cases your choice is restricted by the size/shape of your stone and the quantity of inscription text, if you are unsure please contact our staff and they will advise you.

For more detailed information about the format and size of photos try these links