Frequently Asked Questions

What colours are available?

You can order our designs in many different materials, the most popular being Black or Grey Granite. Some Cemeteries and Graveyards have restrictions on which materials can be used, this is something we would clarify before you place an order. Please see our Materials & Finishes page for colour swatches and more details.

Is there space for a photo?

Most of our memorials will be able to fit a photo plaque but this very much depends on two things: 1) the size of memorial you have chosen and 2) the quantity of inscription text you wish to add. We will be able to advise on this before you place your order and if necessary show you a mock-up to confirm the fit. As a guide, the standard photo plaque is an 10cm x 8cm oval.

How long will it take?

We currently estimate that orders for our standard designs will take approximately 4-5 months to manufacture & deliver.

This estimate begins from the date we have received both the cemetery or church permit and your second instalment rather than from the date you place your order. The process of obtaining a permit is carried out by us on your behalf and is generally straightforward. If you are having a more unusual style or size of memorial it can take longer to clarify the details with the cemetery and obtain permission which will affect the final delivery/fixing date.

We always endeavour to complete your order as quickly as possible but there are some factors over which have have no control, such as shipping and council response times. This means that some orders will take less than 4 or 5 months but others may take more. We will always keep you informed about the progress of your order.

If your order is for a non-standard memorial, it is very likely that the manufacturing & delivery time will be 4-6 months.